Dell vs HP: How These Two Laptop Titans Stack Up in 2021

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Everyone is looking for a fast, durable, sleek, and portable computer that will enhance their productivity.

This growing demand for the smoothest laptop has led to various models from different brands flooding the market and making it more difficult to choose the right one.

But if you have landed on this page you are on a good way to finding the right laptop – Dell and HP are two major brands that produce a wide range of laptops to fit anyone’s needs.

Dell vs HP Comparison: Which is Better?

dell logo

Dell is a popular name in the tech world that deals with the manufacturing of various tech devices, including laptops.

The company produces manufacture laptops and computers that work with the Microsoft Windows platform. The company has been known to produce laptops with different prices and specifications in order to make sure that their models are available for everyone.

hp logo

HP is another top manufacturer of electronic devices, and both these brands are very popular worldwide. HP originally started producing bulky workstation laptops, which were not really expensive and not attractive too.

However, the company’s earliest releases were packed with durable materials and top-notch hardware. Recently, the brand has expanded its production and marketing strategy to reach a broader population of customers worldwide.

1. Best Dell & HP Laptop Models

These are the top 3 Dell laptops I recommend.

1. Dell XPS 15 9500

– The Best Dell Laptop

Dell XPS 15

  • CPU: 10th Gen Intel Core i7
  • RAM: 16GB DDR4
  • Storage: 1TB M.2 PCIe NVMe
  • Display: 15.6 FHD+ (1920 x 1200) InfinityEdge Non-Touch with Anti-Glare technology and with screen resolution of 3840 x 2400
  • GPU: Nvidia GTX 1650 Ti with 4GB GDDR6

2. Alienware m15

– best Dell gaming laptop

Alienware m15

  • CPU: Intel Core i7-10750H 10th Gen
  • RAM: 16GB DDR4
  • Storage: 1TB SSD
  • Display: 15.6 300Hz 300nits 3ms Full HD
  • GPU: Nvidia Geforce RTX 2070 Super 8GB GDDR6

3. Dell XPS 13 (9310)

Dell XPS 13 (9310)

  • CPU: 11th Generation Intel Core i7-1185G7 Processor (12MB Cache, up to 4.8 GHz)
  • RAM: 8 - 32 GB
  • Storage: 256GB – 2TB M.2 PCIe NVMe SSD
  • Display: 13.4-inch UHD+ (3840 x 2400) InfinityEdge Touch Anti-Reflective 500-Nit Display
  • GPU: Intel Iris Xe Graphics with shared graphics memory

Below is a list of the top 3 HP laptops that you can find in the market in 2021.

1. HP Spectre x360

– Best HP Laptop

HP Spectre x360

  • CPU: 10th Generation Intel Core i7-1065G7 Quad Core 3.90 GHz Max Turbo Frequency
  • RAM: 16GB LPDDR4-3200 SDRAM
  • Storage: 512GB SSD
  • Display: 13.3 diagonal 4K UWVA BrightView micro-edge AMOLED (3840 x 2160)
  • GPU: Intel Iris Plus
  • Battery life: 10 hours

2. HP Omen (2021)

– Best HP laptop for gaming

HP Omen (2021)

  • CPU: 8-core AMD R7-4800H 8 MB Cache, Base Clock 2.9Ghz, Max Boost Clock 4.2Ghz
  • RAM: 16 GB DDR4
  • Storage: 1TB PCIE SSD
  • Display: 15.6 WLED-backlit FHD, IPS (1920 x 1080)
  • GPU: NVIDIA GTX 1660Ti 6GB
  • Battery life: 5 hours

3. HP Envy 13

– Great for business, travel, students

HP Envy 13

  • CPU: 11th Generation Intel Core i7-1165G7, Quad-Core, up to 4.7 GHz
  • RAM: 8 GB DDR4
  • Storage: 256 GB PCIe NVMe M.2 SSD
  • Display: 13.3-inch diagonal, Full HD (1920 x 1080), multitouch-enabled, IPS
  • GPU: Intel Iris Xe Graphics
  • Battery life: up to 13 Hours

2. Design

In terms of design, Dell has been quite dull in releasing new laptops with great and unique designs, which has actually affected their popularity.

Instead, the company has been focusing on enhancing the power and reliability of components that come with their machines. However, some people still believe that they still have better designs than some other brands like HP.

The company recently launched the XPS 13, which has received a lot of positive remarks for its sleek design. It sports a slim profile with a white-gold finish that is quite a beauty to behold.

And for gamers, the Alienware series has gained a lot of fans for its amazing ability to handle the latest high-end games without any issue. These Alienware laptops are stunningly built and come with backlit keyboards and exciting logos that will appeal to a lot of gamers.

When you compare HP laptops with Dell’s in terms of design, it is quite clear that Dell is the winner. If you look at the Inspiron from Dell and you compare it with the Pavilion from HP, I’m sure you will agree with me. And let me point out that these two laptops are the most attractive ones produced by these brands.

HP has greatly improved in terms of design, especially when comparing their recent products against their workstation models.

The new laptops are more attractive and sturdy; a good example is the Spectre x360 series that is quite pleasing to the eye with its aluminum chassis with hinges carefully designed to be able to use the laptop as a tablet.

It is quite difficult to pick the brand with the best design innovation between these two, but as I mentioned earlier, HP is the winner of this category with the release of the newest laptops.

3. Components

There is no way you can talk about laptop components, and you won’t mention Dell. The company has been known to always equip their machines with high-end components. They have several versions of components that are packed with every laptop, depending on the budget.

You will definitely find a Core i5 6th generation processor along with an Intel HD integrated graphics card in a business or mid-range laptop while the high-end laptops will definitely be equipped with a processor that is as good as Core i7 8th generation Intel processor with the latest NVIDIA GTX 1080.

When we talk about components like the processor, the graphics card, and the memory capacity, Dell has the upper hand.

Dell’s processors are faster and of better quality compared to HP machines with similar components. However, HP is still producing robust machines, which automatically means that they will have better batteries.

4. Gaming

For gamers, there was a time when Dell’s Alienware laptops were the best, but with the introduction of the Omen Gaming laptop by HP, there’s a new beast in town.

Both laptops are built to last for long, and they are both packed with features and components that are quite incredible.

RGB backlit keyboards, impressive GPU units, and a cooling system technology that ensures that your laptop does not overheat even when playing the latest AAA games.

However, HP Omen is quite better in terms of processor speed and power. But if you are planning to spend just a few bucks, then I will advise that you go for the Alienware.

5. Innovation

When you compare both laptop brands in terms of innovation, you will see clearly that Dell is still the winner. Both brands are always coming out with innovative ideas to make the laptop more powerful and portable.

Basically, Dell is generally known for producing heavy laptops with dual-core processors, which makes it perfect for business purposes.

However, Dell has a team whose job is to find ways to make their laptops more portable, which will definitely increase market acceptability (nobody wants a bulky laptop anymore).

For example, Dell’s XPS series are quite different from the Dell laptops that we all know. These new laptops are lightweight and are packed with innovative features that allow you to access your smartphones through your laptop.

Another good example is the Dell Precision Series, which is packed with more than enough resources to be the best video editing laptop this year.

Another exciting innovation worth mentioning is the Control Centre feature that comes with the Alienware series, giving you full access to modify settings according to each game.

Let me also mention that some users have complained that most of the innovations have been limited to expensive high-end laptops. I believe this is something that Dell needs to look into because they have a broad customer base.

HP, just like Dell, has significantly improved in terms of innovation; HP now has newer laptops with better features.

However, Dell has done more in terms of innovation because they are producing laptops for customers with more needs for new innovative ideas like the business people and professional gamers.

HP has focused more on its other famous products like printers and scanners. They seem reluctant to use their resources to find more innovative ways to make their laptops better.

However, the recent products from HP are packed with amazing features, although not as innovative as Dell’s newest products but still powerful to be considered among the top laptops in the market right now.

6. Customer Support

In terms of customer service, Dell is definitely better than HP because the former offers top-notch customer support service. If you do a research online on what people are saying about Dell, you will see a lot of 5-star reviews of the company’s fast and efficient customer service support.

It’s also important to point out that all Dell’s laptops come with an impressive warranty and in case your machine gets damaged, Dell will respond immediately. 

And if the issue persists, Dell will help you to replace the faulty part without causing any stress for their customers.

HP customer support is quite impressive, and they continue to find ways to make their customers happy. Aside from telephone support, you can reach them through their social media accounts. You can also use the available tutorials on their official YouTube account.

Although some people have claimed that telephone support is not as great as that of Dell or even Lenovo, some customers have also complained of waiting on the phone for long hours before they can connect with any of their technicians.

7. Built Quality

More than 95% of Dell laptops are produced in two Asian countries, namely, Penang in Malaysia, and Xiamen in China. The manufacturing unit in Penang was established in 1995 while Xiamen started production in 1999.

The company is also building another unit in Chennai, India and has invested more than $60 million on it. The idea behind this project is to be able to meet the computing demands sub-continent.

The Alienware series that has been accepted globally is manufactured in Austin, Texas plant. Between 2007-2010, the company had to shut down a lot of their plants due to the high amount of incentives that were being asked to pay to the states.

The most popular HP products, such as the HP Envy, HP Elitebook, HP Pavilion, and their famous gaming laptop, which is the HP Omen, are all produced in the United States, where they have around 23% of the market share.

However, some of the components of their laptops are produced in Asian countries like China, Thailand, Malaysia, and the Philippines. These parts are then assembled in the United States to meet the country’s market standards.

8. Which one should you choose

Dell is unique because of the wide range of laptops that they manufacture, from expensive to cheap ones.

Another reason why they stand out is that the company does not compromise quality because of price. You can expect to get the right value for the money spent on their product. And if there is an issue with your laptop, they have efficient customer service.

The HP brand is unique because it manufactures laptops that are aesthetically pleasing and high-quality components. HP laptops are always good-looking with enough hardware resources to handle high-end tasks.

HP produces a wide range of laptops, ranging from the cheap one to the expensive ones.


Is Dell more expensive than HP?

Most HP laptops are cheaper than Dell laptops, and you can even get a decent Dell laptop for as low as. You should choose HP if you are looking for a budget laptop.

Which one is more durable, Dell or HP?

Maybe you are always on the move, and you are for a laptop with an excellent battery life that will serve you for years, HP is the right one because their batteries are quite durable.

Dell batteries will only work for 2-3 years before you will need to replace it. However, do not forget how you use your battery is also important.  

In terms of display, both brands use IPS panel displays, although some Dell laptops still sport the old TN display. In terms of sound output and build quality, it’s actually a tie.

Which brand provides a better customer service?

In terms of customer support service, I don’t think there is any brand that can match Dell’s customer support service.

HP customers are always complaining of long waiting times, poor website and telephone options, etc. which is probably because HP outsources its customer support service.


Generally, HP laptops are more equipped with features and basically perform better than Dell, and they also have better batteries.

Both brands are among the top manufacturers of laptops, and they are quite famous among business people, gamers, students, and casual users all over the world.

However, in picking the better brand between these two, it’s vital that you go through the products of both brands carefully, and then you will be able to decide the perfect one.

Overall, I think that HP is quite better than Dell, which is because they tend to look for new ways to be better and produce better laptops that will meet their customers’ computing needs.

Alex Berg

Founder, writer, editor-in-chief at LaptopTalks. Starting LaptopTalks is like a dream come true, combining two of his passions – writing and technology. Even in his free time, you can often find him by his gaming laptop playing the latest video games.

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