Acer vs Dell: Which Brand is Better in 2021?

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A brand’s reputation is one of the major factors that a lot of people consider before deciding to buy a product rather than the components of the product or the price tag.

If a brand has glowing customer remarks and a good customer support system, it encourages people to make their future purchases from the brand. 

However, following this ideology can be quite risky when it comes to laptops because the laptop market is always evolving. Every day, there is always a new product in the market, so it’s always more reasonable to check out what each brand can offer before bringing out your wallet.

Both Acer and Dell offer a wide variety of fantastic models, whether you are looking for a notebook for business or pleasure, you will definitely see the perfect one for your computing needs.

The purpose of this review is to help you to choose the perfect laptop for your computing needs.

Acer vs Dell Comparison

acer logo

Let’s start with Acer – this multinational company is based in Taiwan and has been producing technology and advanced electronics for years.

When it comes to producing budget notebooks, the company is one of the top ones. They produce an excellent range of perfect products for everyone depending on your computing needs and budget.

dell logo

Dell is one of the top brands in the world of computers. Based in Texas, the company has been known for years for producing laptops and computers capable of meeting businesses, schools, and corporations’ computing needs.

1. Best Dell and Acer Models

These are the top 3 Dell laptops I recommend.

1. Dell XPS 15 9500

– The Best Dell Laptop

Dell XPS 15

  • CPU: 10th Gen Intel Core i7
  • RAM: 16GB DDR4
  • Storage: 1TB M.2 PCIe NVMe
  • Display: 15.6 FHD+ (1920 x 1200) InfinityEdge Non-Touch with Anti-Glare technology and with screen resolution of 3840 x 2400
  • GPU: Nvidia GTX 1650 Ti with 4GB GDDR6

2. Alienware m15

– best Dell gaming laptop

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Alienware m15

  • CPU: Intel Core i7-10750H 10th Gen
  • RAM: 16GB DDR4
  • Storage: 1TB SSD
  • Display: 15.6 300Hz 300nits 3ms Full HD
  • GPU: Nvidia Geforce RTX 2070 Super 8GB GDDR6

3. Dell XPS 13 (9310)

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Dell XPS 13 (9310)

  • CPU: 11th Generation Intel Core i7-1185G7 Processor (12MB Cache, up to 4.8 GHz)
  • RAM: 8 - 32 GB
  • Storage: 256GB – 2TB M.2 PCIe NVMe SSD
  • Display: 13.4-inch UHD+ (3840 x 2400) InfinityEdge Touch Anti-Reflective 500-Nit Display
  • GPU: Intel Iris Xe Graphics with shared graphics memory

And there are the top 3 laptops from Acer:

1. Acer Swift 5

– Lightweight and Powerful

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Acer Swift 5

  • CPU: 8th Gen Intel Core i7-8565U, quad-core
  • RAM: 16GB
  • Storage: 512GB PCIe NVMe SSD
  • Display: 15.6 FHD IPS Multi-Touch Display, 1920 x 1080 WLED
  • GPU: Intel UHD Graphics 620

2. Acer Aspire 5

– Great value for money

Acer Aspire 5

  • CPU: AMD Ryzen 3 3200U (2.60 GHz, up to 3.50 GHz with Turbo Boost, 4 MB Cache, 2 Cores)
  • RAM: 12GB DDR4
  • Storage: 256GB SSD
  • Display: 15.6 inches Full HD (1920 x 1080) Widescreen LED backlit IPS
  • GPU: AMD Radeon Vega 3 Mobile Graphics

3. Acer Predator Triton 500

Acer Predator Triton 500

  • CPU: i7-9750H, 2.60 GHz, up to 4.50 GHz, 12 MB Smart Cache, 12 Threads
  • RAM: 16GB
  • Storage: 256GB SSD
  • Display: 15.6 inch Full HD ( 1920 x 1080 ) IPS LED 144Hz
  • GPU: 6GB GDDR6 NVIDIA GeForce RTX 2060

2. Components

This company tends to use similar components that you will find in other popular brands. Most of their cheaper models are equipped with a dual-core processor, while the more expensive ones are powered with quad-core processors.

In terms of screen size, m you will find that most of their models are quite similar to other brands. However, the company prefers to equip their products with LED screens and backlight instead of the popular LCD screens.

As I stated earlier, most popular brands tend to use similar components, and there are few differences between Dell and Acer’s components.

One of the notable differences between these two companies is that Dell prefers 3-cell batteries. Acer laptops are equipped with 4-cell batteries – this means that Dell laptops’ battery backup will be relatively better than Acer. 

In terms of the display size of the same price range, Dell laptops always come with a larger screen size.

In addition, the processors that come with Dell laptops are determined by the price. For example, low-budget laptops are equipped with dual-core processors, while the high-end ones are equipped with quad-core processors.

The processors that Dell uses depend on the price range the laptop falls in. Like Acer, Dell opts for dual-core processors.

3. Design

Most Acer products look similar, and they tend to be quite heavy compared to products from other laptop companies. However, Acer has some unique designs that are worth mentioning, e.g., the Acer Swift 7, which is widely regarded as the world’s slimmest laptop, and you can check out the Predator models, which are designed in a unique way.

For those that have a color preference, Acer has a wide range of different colors that you can choose from.

Dell has a wide variety of designs that you choose from. There are several styles, designs, and colors. If you are looking for a stylish look, you can always trust Dell, and if you want a professional and basic look, Dell has a good number according to your budget.

For example, the XPS and the Alienware models are good examples of Dell’s excellence when it comes to design. The XPS has a sleek, professional look that makes it perfect for business people, and the Alienware is ideal for gamers, thanks to its rugged and sturdy design.

4. Product variety

Like I stated earlier, Acer has many notebooks across the different ranges of laptops. The company has models in every category that you can think of, including Windows laptops, convertibles, Chromebooks, and gaming laptops.

Besides that, if you are on a tight budget, there is always a decent Acer laptop that you can go for without breaking the bank.

In terms of variety, Dell has a wide range of products to choose from, and you can trust them to build the perfect laptop that will be able to meet your computing needs. With the introduction of the XPS models, the company has shown again that they are well able to produce some amazing high-end machines.

In addition, the Alienware models are also premium gaming machines that a lot of professional gamers will find appealing. The models are packed with fantastic features and components that make them a force to be reckoned with in the gaming world.

5. Price

No matter the price tag, from the expensive ones to the low prices, whether you are looking for a high-end workstation or you are looking for a laptop that can handle minor computing tasks, you can trust Acer to have the perfect laptop for you.

Acer has got you covered with a wide variety of machines at reasonable prices. 

There is always a Dell laptop in every price category. No matter your budget, you will always see a laptop that will suit your needs. Whether you are looking for expensive high-end workstations or cheap notebooks, you can trust Dell to deliver.

6. Support

This is an essential aspect of every brand. Towards the end of last year, Acer received a lot of awards for its excellence and innovative ideas. However, this year a lot of customers have complained about the company’s customer service.

A lot of customers have complained of receiving incorrect answers to their questions. It is a general belief that Acer is looking for ways to force their customers to register for the upgraded leave of support. This means that you will need to pay extra to get solutions to issues that you are experiencing on your laptop, a development that is quite disappointing.

This is one of the most top points of Dell. The company has a solid customer support system that ensures that your issues are solved as quickly as possible. If you are experiencing any issue, the company will assign a personal support technician that will stick with you until the issue is solved.

Often with some other brands where you will speak to a lot of technicians before your needs are met, Well this is not the case with Dell, which makes them better.

7. Innovation

Acer has a good number of notebooks that are packed with an amazing level of specifications. The company always makes sure that its models can perfectly deliver a reliable performance with excellent design.

One of the most popular Acer models is the Swift 7, the thinnest laptop you can find right now. If you are into serious gaming, you can also check the Predator series. For example, the amazing Predator 21X sports a massive 21-inch screen and comes with great innovative features, including the Tobii eye-tracking.

In terms of innovation, the company has produced a good number of innovative features over the years. The company has greatly helped in business and education, with amazing innovative ideas that have helped in enhancing user’s productivity.

For example, the XPS series are fantastic high-end machines packed with many innovative features that help make computing easier to achieve.

The Alienware gaming series is also equipped with great features that can handle the most graphic-intensive applications and games. A lot of gamers love these models because of their powerful specifications and because they are relatively cheap.

8. What makes them unique

The variety of their products is one of the primary reasons why they are unique – you can always find an Acer product for your needs. Even if you are not willing to spend much, I can assure you that there is a suitable Acer laptop for you.

You can entirely rely on the company when it comes to affordability and durability. Their products are built to last for a long time, although they might appear and not as sleek as some other brands, they are tough and sturdy. 

Dell is unique because of its wide acceptability: regarded as one of the top giants in the electronic industry. A lot of people prefer their products because they lead the way in providing business solutions.

Dell also stands out because of the wide variety of products that they offer. Whether you are looking for a laptop for home use, college, or for your business, Dell has the right laptop for you.

In addition, Dell stands out because of its top-notch customer support system. Like I stated earlier, the customer support service of a brand has a major effect on its popularity and acceptability.

People want to know that there is solid and reliable customer support that will handle any issue that they experience while using a particular product. Dell is well are of the benefits of a reliable customer support service, and they make sure that their customers are always happy.

9. Awards and reviews

Just like I stated earlier, Acer has received numerous awards for its excellence and fantastic support team. In 2018, the company the prestigious Taiwan Excellence 2018 and CES Innovations Honoree awards.

The company also received other notable awards for their constant top-notch design. In 2018, the widely regard iF Design Award honored them for the Swift 7, the Predator series, the VGO model, the Aspire S 24, and the Holo 360.

In the same year, the company received an award from Red Dot Design Award for models, which include the VGO, C2 Series, VL7 Ultra HD Series, and the RGO.

However, the only notable drawback is the letdown in the customer support system that most customers have experienced recently. A lot of customers have complained of not being able to receive helpful solutions to issues because their laptop is out of warranty.

Some customers have also complained that their laptop starts misbehaving after using it for some months, which can be quite disappointing. Nobody wants to buy a laptop that will not be able to last for years.

We all know that it is basically impossible to keep everyone happy – there will always be happy customers and unhappy ones. The same thing applies to Dell – some customers have complained of not being satisfied with its warranty policy.

Some customers have stated that Dell always uses refurbished parts to make repairs, which is true. Dell has done well to state this claim in their warranty, but some people believe that reading the warranty policy before buying a product is a waste of time.

Some people have complained that the company’s website is not easy to use. However, Dell has received numerous awards for its excellence and also for their business strategy.

Recently the company received awards for being the Most Ethical Company and Environmental Leader Award. In 2018, Dell was named Best Place to Work by the Human Rights Campaign.

FAQs

Which is better Acer or Dell?

Both these companies provide a good number of laptops, and they both offer products that suit all budgets. However, when it comes to overall quality, Dell is the better brand, and they also have a more reliable customer service.

When To Choose Acer?

If you are not willing to spend much, you should go for Acer products because they are relatively cheap and their specifications are fantastic. In addition, Acer laptops are rugged and robust, so if you will be doing a lot of traveling with your laptop, you should consider Acer.

When To Choose Dell?

If you are into serious gaming, Dell is the right one to choose, and the Alienware gaming series is arguably the best. If you want a reliable customer support system, then you should also consider Dell. The company has a great support system that will greatly help in solving any issue you might experience.

Final Thoughts

Both companies have an extensive range of models that you can choose from, Dell is more popular, but that doesn’t mean they are perfect.

As always, it all depends on the model that you want and your budget.

Alex Berg

Founder, writer, editor-in-chief at LaptopTalks. Starting LaptopTalks is like a dream come true, combining two of his passions – writing and technology. Even in his free time, you can often find him by his gaming laptop playing the latest video games.

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